OUR OFFERINGS at Revenue Puzzle


Fact finding mission

We are offering a free consultancy 30minutes call to establish how we can work together and what needs your hotel & team has.


Weekly/ daily check ins

Don’t have an inhouse revenue manager – let us be there for you. We can connect and touch base daily or weekly for a few hours to ensure all is set up to maximise incoming revenues. We can ensure that pricing & connectivity are correct and active, recommend strategies, analyse the upcoming trend and connect with providers about any changes or promotions on their end.  We will be your revenue management eyes & ears for your hotel.


Reporting support

Weekly pace & pick up reporting – are you basing your decisions on tends & pick up? If you feel you are missing crucial data tracking, we can create customized weekly report packs which show you what you would like to see

Monthly revenue packs – take a step back and review what the previous month has brought, what can we learn from it and how can we improve on it. This can not be done without analysing a number to areas and we can customize a monthly revenue pack to suits what you want to know


Health checks

PMS health check – we have knowledge in two of the main PMS’ and know how they should look to work in your favour. Let us to a detailed audit to ensure all is optimised.

Systems connectivity check – connectivity is crucial but with tones of extranets and selling sources it can be a jungle. We can help to ensure that you are appearing where you want to and that its effective and revenue generating for you


RFP process

RFP season is coming up and it won’t be as in previous years. Hotels need to be on top of every RFP to ensure business can return. Let us manage the RFP process with your input on offerings.


Interim Revenue Management support

Holidays coming up, maternity cover or just laying the foundations? You may require interim management to bridge a gap during a recruitment phase - whatever support you require; we can tailor make our service offering to suit you


Change Guidance

Pre opening advise & set up – we have opened numerous hotels in Ireland and the UK. We can help from choosing the most effective systems, introduce you to suppliers, set up procedures, plan the strategy and lay the foundations for success. We can be as much or as little involved as it suits you.

Refurbishment management – do you have plans to refurbish your hotel? We have done quite a few of them. We can assist in inventory management, developing a new strategy, targeting & delivering the new strategy and re-segment your clients.   

Systems change or instalments - are you thinking of changing your booking engine, GDS provider, PMS etc and need a planning or execution hand? We have done a number of systems installs or changes so we know what is needed.



Upskill the team – Have you got a star in your team with passion for revenue management but not the complete knowledge yet? We are completely flexible in what we do, and can tailor make any aspects of our revenue management services to suit your needs, which means that you benefit from our costs effective approach to hotel revenue management.

Front Desk Training – With years under our belt in Front office we know that a shortfall in day to day processes or lack of knowledge in key areas of a hotel can lead to revenue losses and missed opportunities.  We can inspire your team and bring the passion out to ensure all revenue generating opportunities. We can train q team or 1-1 basis. We also can create or review SOP’s to ensure the roadmap to success is there.

Reservations Training – We also have years of experience there. We understand the teams can be busy and quickly revenue opportunities can be lost but we know how to capture them. We know reservations is the first touch point of a future guest and should showcase excellence.



SWOT analysis – would you like to ensure that you are still a key player in the most appropriate competitor set? We provide an audit and recommendations to ensure you are competing and measuring yourself to the real competition.


Full Revenue and Distribution Audit – this involves a thorough assessment of your current revenue management practices, processes & systems. There will be an impartial and in-depth report with a detailed review of the performance of your property within it’s’ marketplace, with recommendations to leverage all revenue and profit opportunities.

Included in the full Audit will be an analysis of the following areas:

• Evaluation of the overall revenue strategy
• Market share performance
• Competitor analysis
• Price positioning and structure
• Business mix management
• Channel analysis and optimisation
• Distribution strategy and assessment of the hotels web-site performance
• In house procedures, policies and forecasting methodologies
• Technology
• Revenue team dynamics and on property sales approach

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